Completing Your Purchase

Ready to activate your Influxie subscription? This guide walks you through the secure checkout process step by step.

Before You Start

Make sure you have:

✓ Valid payment method (credit or debit card)
✓ Completed onboarding (workspace created)
✓ Owner or Admin role (editors and viewers are redirected to the dashboard and cannot access checkout)
✓ Aware of the price — $65 USD per month per Instagram account

Accessing the Checkout Page

From Onboarding (First Account)

After completing your workspace setup:

You’ll be automatically directed to the checkout page
The page header shows “Let’s get started” with the subheading “We’re excited to have you here!”
This is your first account subscription

From Dashboard (Additional Accounts)

To add more accounts to your workspace:

Navigate to Accounts from the main menu
Click “Add an account” button
The checkout page opens with the header “Checkout”
Subheading: “Add an Instagram account to your Workspace”

Understanding the Checkout Page

The checkout page displays:

Plan Details

Plan name: The subscription plan (Influxie has a single plan)
What’s included: List of features with checkmarks
Trial indicator: Shows if you’re eligible for a free trial

Pricing Information

Monthly cost: Displayed prominently ($65 USD per month, per Instagram account)
Trial notice: “After the free trial” text if you’re eligible for a trial
Currency: Pricing is shown in your local currency when possible

Secure Payment Notice

You’ll see this important message:

“Influxie uses Stripe to securely process payments, manage invoices, and handle all billing and financial needs. Once you click on Checkout, you will be directed to Stripe’s secure payment page.”

The Checkout Process

Step 1: Review Your Selection

Before proceeding:

Verify the plan name matches what you intended to purchase
Check the included features list
Confirm the pricing is correct
Note the trial eligibility (if applicable)

Step 2: Click the Checkout Button

The button text will be either:

“Start trial” — shown only if your workspace has never had a trial (or your trial is still active and you have no existing subscriptions). This starts your 7-day free trial.
“Checkout” — if you’re not eligible for a trial, or when adding additional accounts. You’ll be charged immediately.

The button includes a lock icon indicating a secure connection.

Step 3: Enter Payment Details (Stripe Secure Checkout)

You’ll be redirected to Stripe’s secure payment page where you’ll:

Enter your email address (pre-filled if possible)
Provide card details:
- Card number
- Expiration date
- CVC/security code
- Cardholder name
Review payment information:
- Amount to be charged (today or after trial)
- Billing frequency (monthly)
Complete the purchase:
- Click the payment button
- Wait for confirmation

Payment Methods Accepted

Stripe supports:

Credit cards (Visa, MasterCard, American Express)
Debit cards (Visa, MasterCard)
Additional methods may be available based on your location

After Your Purchase

Once your payment is complete, you’ll see a success page reading “Congratulations! Your payment was successful!” with a spinner (“Hang tight, we are preparing your account…”). The page polls for your subscription approximately every 2 seconds (up to about 30 seconds) and then redirects you to the setup wizard to connect your Instagram account. If the setup wizard doesn’t load within that window, you’ll be taken to your accounts list instead.

If Checkout Fails

Payment Declined

If your payment is declined, you’ll see an error message with options to try a different payment method or update your card information.

If You Change Your Mind

If you close the payment page without paying, nothing bad happens. Influxie just takes you back to the start of the purchase screen so you can try again whenever you’re ready. There’s no separate “cancelled” screen to worry about — just come back to checkout when it suits you.

First-Time User Flow

If this is your first account (indicated by ?first=true in the URL):

Complete onboarding → Checkout page with “Let’s get started” header
Complete purchase → Redirected to success page
Auto-redirect to account initialization → Connect Instagram
Run first session → Start growing!

Additional Account Flow

If you already have subscriptions and want to add another Instagram account:

Click “Add an account” from dashboard
Checkout page with “Checkout” header
Complete purchase → Redirected to success page
Auto-redirect to new account’s initialization page
Connect another Instagram account

Good to know about additional accounts:

Each Instagram account is its own subscription at $65 USD/month. There’s one charge per account.
No second free trial. The 7-day trial is one-time per workspace. Your first account may get a trial; every additional account is paid from the start (the button reads “Checkout”, not “Start trial”).
No hard limit on how many accounts you can add — connect as many as you’re paying for.
Cancel any account individually from the Stripe Customer Portal without affecting the others.

Post-Purchase Checklist

After completing your purchase:

Check your email for payment confirmation
Verify the subscription appears in Workspace → Billing
Proceed to account initialization
Configure your engagement settings
Run your first session

Troubleshooting

”No subscriptions found” after purchase

Wait about 30 seconds for the system to process. If it still doesn’t appear:

Refresh the billing page
Check your email for Stripe receipt
Contact support if the issue persists

Wrong plan purchased

Contact support immediately. We can help adjust your subscription before it activates.

Duplicate charges

Stripe prevents duplicate charges, but if you see issues:

Check your billing portal for duplicate subscriptions
Contact support for refunds if needed

Payment Security

Your payment information is processed securely through Stripe, a trusted payment processor. Influxie never sees your full card details, and all transactions are protected with encryption.

FAQ

When will I be charged?

If eligible for a trial: You’ll be charged after your trial period ends
If not eligible: You’ll be charged immediately upon checkout

Can I get a refund?

Contact support for refund requests. Pro-rated refunds may be available depending on circumstances.

Will I receive a receipt?

Yes. Stripe emails a payment receipt immediately after successful purchase.

What currency will I be charged in?

Pricing is displayed in your local currency when possible. All transactions are processed in USD by default.

Next Steps

With your purchase complete, it’s time to Manage Your Subscription or Add Your First Instagram Account.